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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-1

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ... extra things you do to make people happy.  It may be doing something extra for a customer or sending ...

  2. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-18

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  3. Leadership Institute: Effective Coaching and Emotional Intelligence

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-2

    emotional effectiveness as well as effective coaching (how we take good people and make them the best they ...

  4. Flex Your Leadership Style

    https://leadershipcenter.osu.edu/events/flex-your-leadership-style-1

    others and realizing the impact of personal behavior on the people around you. DISCflex™ provides an ...

  5. Best Boss Ever

    https://leadershipcenter.osu.edu/events/best-boss-ever-6

    vital to being a great boss. Finally, creating a culture where people feel empowered and respected will ...

  6. Mission Possible: Positive Leadership online

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-1

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

  7. Communicating to be Understood

    https://leadershipcenter.osu.edu/events/communicating-be-understood-0

    a relationship. In this workshop we will explore how people communicate differently and how you can use your ... strengths to build relationships with your team and increase people's feeling of being heard. Through ...

  8. Communication and Conflict

    https://leadershipcenter.osu.edu/events/communication-and-conflict-0

    people; • Identifying and gaining insights to your change style preference by completing Discovery ... support them; • Recognizing common reasons people resist change and their respective implications to the ... change process; and • Developing techniques & strategies to successfully manage and lead people ...

  9. Problem-Solving, Teamwork and Creativity for Success

    https://leadershipcenter.osu.edu/events/problem-solving-teamwork-and-creativity-success-0

    a task? Why they problem solve differently than you? Why some people think “inside the box” and others ...

  10. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-17

    test is to observe the way people react to you when you walk into a room. Are people happy to see you? ...

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